All Systems Operational

About This Site

Desde cualquier parte del mundo, wolkvox te permite brindar la mejor experiencia a todas las personas involucradas en tu operación (CX + EX). Con nuestra suite construyes una relación sólida entre tus clientes y colaboradores, integrando canales e interacciones en una misma plataforma.

Uptime over the past 90 days. View historical uptime.
Wolkvox Web - Manager - Agent Box Operational
90 days ago
99.15 % uptime
Today
Webhook Facebook - WhatsApp - Chat- Email Operational
90 days ago
99.65 % uptime
Today
CRM Services Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Incident Report for wolkvox
Resolved - This incident has been resolved.
Jun 12, 17:50 GMT-05:00
Update - Se confirma la resolución del incidente masivo que impactó globalmente a más de 52 servicios de Google Cloud. La causa raíz fue identificada y mitigada por los equipos de ingeniería de Google, restaurando la plena funcionalidad en todas las regiones afectadas.

Todos los servicios operan ahora con normalidad.

Para un análisis técnico detallado y el informe post-mortem del incidente, por favor consulte el siguiente enlace oficial:
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1
Jun 12, 17:49 GMT-05:00
Identified - We would like to inform you that we are experiencing unexpected behavior with the attachment of WhatsApp images, audios, and identity service images (reCAPTCHA) from our Wolkvox platform. Our engineers are currently working to resolve the issue as soon as possible. We apologize for the inconvenience and appreciate your understanding.
Jun 12, 14:47 GMT-05:00
Incident Report for wolkvox
Resolved - This incident has been resolved.
Jun 12, 17:50 GMT-05:00
Update - Se confirma la resolución del incidente masivo que impactó globalmente a más de 52 servicios de Google Cloud. La causa raíz fue identificada y mitigada por los equipos de ingeniería de Google, restaurando la plena funcionalidad en todas las regiones afectadas.

Todos los servicios operan ahora con normalidad.

Para un análisis técnico detallado y el informe post-mortem del incidente, por favor consulte el siguiente enlace oficial:
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1
Jun 12, 17:49 GMT-05:00
Update - We are continuing to work on a fix for this issue.
Jun 12, 14:46 GMT-05:00
Identified - We would like to inform you that we are experiencing unexpected behavior with the attachment of identity service images (reCAPTCHA) from our Wolkvox platform. Our engineers are currently working to resolve the issue as soon as possible. We apologize for the inconvenience and appreciate your understanding.
Jun 12, 14:41 GMT-05:00
Jun 11, 2025
Incident Report for wolkvox
Resolved - The service has been restored
Jun 11, 09:16 GMT-05:00
Identified - The cause has been identified, and we are working to restore the service as soon as possible.
Jun 9, 13:10 GMT-05:00
Investigating - We are currently experiencing disruptions that are affecting the login and/or connection to the Wolkvox Agent web version.
Jun 9, 13:07 GMT-05:00
Jun 10, 2025

No incidents reported.

Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Incident Report for wolkvox
Resolved - The service has been restored
Jun 6, 16:46 GMT-05:00
Identified - The cause has been identified, and we are working to restore the service as soon as possible.
Jun 6, 16:45 GMT-05:00
Investigating - We are currently experiencing major disruptions that are affecting the chat services.
Jun 6, 16:23 GMT-05:00
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Incident Report for SMS Service
Resolved - The SMS sending service from the platform experienced significant disruptions from 2:41 p.m. to 8:30 p.m. We are working closely with our providers to ensure the stability of the service and prevent future incidents.
The issue has been resolved, and the service is now fully restored. We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 14:41 GMT-05:00
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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